Have questions or need assistance? We're here to help. Reach out to us and we'll respond as soon as possible.
+27 (0) 11 123 4567
+27 (0) 82 123 4567
Mon-Fri from 8am to 6pm
info@insuralcare.co.za
support@insuralcare.co.za
We reply within 24 hours
123 Main Street
Johannesburg, 2000
South Africa
Visit our headquarters
Monday - Friday: 8am - 6pm
Saturday: 9am - 1pm
Sunday: Closed
Support available 24/7
Johannesburg, South Africa
123 Main Street, 2000
Check out our resources or request a demo to see our platform in action.
You can file a claim through our member portal or by contacting our 24/7 support line. Required documents include death certificate, ID copies, and policy documents.
Our offices are open Monday to Friday 8am-6pm and Saturday 9am-1pm. However, our claims support is available 24/7.
We process most claims within 48 hours, provided all required documentation is submitted. Funeral cover claims are prioritized for immediate payout.
Yes, you can upgrade your plan at any time through the member portal or by contacting our sales team.