Privacy Policy

Effective Date: May 2026
Last Updated: May 2026

1. Information We Collect

InsuralCare collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:

• Personal information (name, email, phone number)
• Insurance policy information
• Payment and billing information
• Device and usage data

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Communicate with you about our services
• Monitor and analyze trends and usage
• Detect, investigate, and prevent security incidents

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in operating our business
• Insurance partners and regulatory authorities
• Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Employee access restrictions and training

5. Your Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and personal data
• Opt-out of marketing communications
• Request a copy of your data

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

12. Regulatory Compliance

This privacy policy is designed to comply with:

• Protection of Personal Information Act (POPIA) - South Africa
• General Data Protection Regulation (GDPR) - where applicable
• Other relevant data protection laws

This privacy policy was last updated on May 4, 2026 and is effective immediately.